Latest News

Routine Appointments

Coronavirus (covid-19)routine appointments

Routine appointments - We are now able to commence routine appointments such as examinations. We still have restrictions in place and hygienist services have not resumed yet. We are limited to the number of appointments we can see on a daily basis due to cross infection control procedures. We are trying to work through contact lists as quickly as possible.

***PLEASE DO NOT TURN UP AT THE PRACTICE WITHOUT AN APPOINTMENT***

Emergency appointments -Please be aware that the treatment we can offer at emergency appointments maybe limited due to restrictions and increased cross infection control procedures. These extra measures greatly reduce available working surgery time and limit the daily number of appointments that we can offer. We are currently only allowing one patient into the practice at a time.

Before we book any potential appointments patients will be triaged and assessed. We will then send links to your email address or mobile for medical and COVID screening. These forms must be completed prior to the appointment.

Thank you for your understanding.

 

 

Lockdown

Coronavirus (covid-19) Lockdown Update 1/11/2020

The practice is waiting for lockdown clarification from the British Dental Association and the Chief Dental Officer for England. It is assumed following the Governments announcement that the practice will remain open for dental emergencies. (bleeding, swelling, trauma and pain that cannot be controlled with analgesics)

***PLEASE DO NOT TURN UP AT THE PRACTICE WITHOUT AN APPOINTMENT***

Please be aware that the treatment we can offer at emergency appointments maybe limited due to restrictions and increased cross infection control procedures. These extra measures greatly reduce available working surgery time and limit the daily number of appointments thatwe can offer. We are currently only allowing one patient into the practice at a time.

Before we book any potential appointments patients will be triaged and assessed. We will then send links to your email address or mobile for medical and COVID screening. These forms must be completed prior to the appointment.

Patients who require treatment that isn't classed as a dental emergency, such as a lost filling but no pain, broken teeth, recement crowns... will be added to a waiting list and we will offer appointments as soon as we are able to do so. We are trying hard to work through the list.  Please speak to reception if you have any concerns, need advice or if your condition worsens.

Routine appointments - We are hoping that we will be able to commence routine appointments such as examinations in the New year. This is dependant on the Coronavirus alert level, lifting of current restrictions and guidance from NHS England.
Our priority is to offer emergency appointments and work through the waiting list as quickly and safely as possible. If you have any concerns about your oral health please speak to reception. A trained member of staff will be able to deal with any concerns.

Thank you for your understanding.

 

 

Appointments

Coronavirus (covid-19) Update 1/10/2020

The practice is continuing to follow strict guidelines for the current Coronavirus alert level (4)

We are able to see emergency appointments but treatments maybe limited due to restrictions and increased cross infection control procedures. Dental emergencies are bleeding, swelling, trauma and pain that cannot be controlled with analgesics. We are currently prioritising seeing these patients.

Patients who require treatment that isn't classed as a dental emergency, such as a lost filling but no pain, broken teeth, recement crowns... will be added to a waiting list and we will offer appointments as soon as we are able to do so. Please speak to reception if you have any concerns or need advice.

Routine appointments - It is expected that we will be able to commence routine appointments such as examinations in the New year. This is dependant on the Coronavirus alert level, lifting of current restrictions and guidance from NHS England.

Thank you for your understanding.

 

 

We are here to help -Zero Abuse

We are working in a very challenging environment at the moment and we appreciate your continued support, this is a reminder that we operate a zero abuse policy, both physical and verbal towards any member of the team. Any patient found in breach of this policy may have to find alternative dental care. Please respect the team that looks after you.

 

 

 

 

Coronavirus (covid-19)Patient Journey

 

We have added a new Patient Journey page to our website, you can find it under "practice information" it explains how the surgery will be operating and what to expect when you attend.

If you need advice, or if you are in need of urgent dental treatment, you should continue to contact us.

 

Coronavirus (covid-19)Patient Forms

 

We have added two medical patient forms to our website, you can find these under "practice information" when you book an appointment we may ask you to complete these forms and return them to us via the website. These forms will enable us assess your treatment needs and to treat you safely.

 

Coronavirus (covid-19)IMPORTANT Re-opening update 5/6/20

On Monday 8th June all staff will be undergoing training to support the practice re-opening. If you have any urgent enquiries please leave a message and we will return your call as soon as possible.
We will be contacting patients who are on the urgent care waiting list to arrange appointments as soon as possible, you do not need to contact us again unless there has been a change to your symptoms. Please be aware we are still awaiting stock of PPE. As a result, we will be reopening for emergencies only that do not involve any aerosol generating procedures (AGP) this includes any treatments that require use of the drills. Only when we are satisfied that we have all of the necessary processes and personal protective equipment in place we will be extending our services and offering routine treatments and AGPs.
 You will be given full instructions about attending the practice when we book your appointment and what to expect when you arrive.
If you need advice, or if you are in need of urgent dental treatment, you should continue to contact us.

 

Coronavirus (covid-19)IMPORTANT Re-opening Update 28/5/20

The Chief Dental Officer has now announced that dental practices across England will be allowed to begin the process of reopening for from Monday 8 June, although we are still to receive full and detailed guidance on this.
Throughout the pandemic, our first priority is the wellbeing of our patients and colleagues and this continues to be the case. As a result, we will be reopening for emergencies only that do not involve any aerosol generating procedures (AGP) this includes any treatments that require use of the drills. Only when we are satisfied that we have all of the necessary processes and personal protective equipment in place we will be extending our services and offering routine treatments and AGPs.
We are working through the detail of this as quickly as possible and will be updating this page as soon as we have any further information. We will be starting to contact patients who are on our emergency lists to arrange appointments. These appointments will be staggered throughout the day to ensure we can complete the necessary cross infection and safety processes we have in place. You will be given full instructions about attending the practice when we book your appointment and what to expect when you arrive.
If you need advice, or if you are in need of urgent dental treatment, you should continue to contact us.

 

Coronavirus (covid-19)IMPORTANT Update 26/5/20

DUE TO THE CORONAVIRUS PANDEMIC THE PRACTICE UNFORTUNATELY STILL REMAINS CLOSED.

WE ARE WAITING FOR GUIDANCE FROM ENGLANDS CHEIF DENTAL OFFICER AND NHS ENGLAND REGARDING RE-OPENING. IT IS ANTICIPATED WHEN WE RE-OPEN IT WILL BE A PHASED RETURN TO WORK. WE HAVE A LIST OF PATIENTS WHO HAVE CONTACTED US WHO REQUIRE APPOINTMENTS. ONCE WE RE-OPEN WE WILL BE IN CONTACT TO ARRANGE APPOINTMENTS FOR PATIENTS WHO HAVE THEIR NAMES ON THE LIST.

IN THE MEANTIME WE ARE AVAILABLE FOR TELEPHONE ADVICE AND ARE OFFERING TRIAGE FOR EMERGENCIES

PLEASE DO NOT ATTEND THE PRACTICE WITHOUT AN APPOINTMENT.

IF YOU HAVE A DENTAL EMERGENCY ON AN EVENING, WEEKEND OR BANK HOLIDAY PLEASE PHONE NHS 111, BUT PLEASE BE AWARE IN THE CURRENT SITUATION THEY ARE VERY BUSY, AND ONLY CALL IF YOUR EMERGENCY IS EXTREME

PLEASE CHECK THE GOVERNMENTS WEBSITE FOR THE LATEST UPDATES ON CORONAVIRUS. IF YOU HAVE A PERSISTENT COUGH OR TEMPERATURE PLEASE FOLLOW NHS GUIDANCE. PLEASE CHECK THE PRACTICES WEBSITES NEWS SECTION FOR THE LATEST PRACTICE UPDATES. THANK YOU

Coronavirus (covid-19)IMPORTANT Update 23/3/20

DUE TO THE CORONAVIRUS PANDEMIC THE PRACTICE IS NOW CLOSED TO ALL BUT SEVERE EMERGENCIES. THE CRITERIA FOR EMERGENCY APPOINTMENTS HAVE BEEN SET OUT TO  US BY NHS ENGLAND. ALL ROUTINE APPOINTMENTS ARE CANCELLED IF YOU HAVE A ROUTINE APPOINTMENT BOOKED IN THE NEXT 6 WEEKS PLEASE ASSUME THAT IT HAS BEEN CANCELLED  AND DO NOT ATTEND.IF YOU REQUIRE ADVICE OR AN EMERGENCY APPOINTMENT PLEASE CALL ON WEEKDAYS BETWEEN 9.30AM – 12.30PM. PLEASE BE AWARE WE ARE EXPERIENCING A HIGH VOLUME OF CALLS AND WE ARE ASKING PATIENTS NOT TO PHONE UNLESS IT'S AN EMERGENCY.

PLEASE DO NOT ATTEND THE PRACTICE WITHOUT AN APPOINTMENT.

IF YOU HAVE A DENTAL EMERGENCY ON AN EVENING, WEEKEND OR BANK HOLIDAY PLEASE PHONE NHS 111, BUT PLEASE BE AWARE IN THE CURRENT SITUATION THEY ARE VERY BUSY, AND ONLY CALL IF YOUR EMERGENCY IS EXTREME

PLEASE CHECK THE GOVERNMENTS WEBSITE FOR THE LATEST UPDATES ON CORONAVIRUS. IF YOU HAVE A PERSISTENT COUGH OR TEMPERATURE PLEASE FOLLOW NHS GUIDANCE. PLEASE CHECK THE PRACTICES WEBSITES NEWS SECTION FOR THE LATEST PRACTICE UPDATES. THANK YOU

Coronavirus (covid-19) Update 19/3/20

Following advice from the Chief Dental Officer in England, we are continuing to keep the practice open. We are recommending that patients from the Governments list of vulnerable groups do not attend the practice unless they have a dental emergency.

We are also avoiding doing any aerosol generating procedures (ie anything using the drill or scaling) following the Governments advice. Routine treatments will be delayed but we will continue to treat emergencies as required.

 

Coronavirus (covid-19)

For the latest information on Coronavirus please visit https://www.nhs.uk/conditions/coronavirus-covid-19/  We are currently advising any patients who have cold or flu-like symptoms regardless of any travel outside of the UK to re-book their appointment unless it's a severe dental emergency.

 

Christmas Opening and Emergency Arrangements

The practice will be closing for Christmas on Tuesday 24th December. It will re-open on Thursday 2nd January 2020 for all routine appointments. If you have a SEVERE dental emergency such as pain that cannot be treated with painkillers, or a swelling the arrangements are as follows.

Christmas Day - CLOSED

Boxing Day - CLOSED

New Years Day - CLOSED

Please phone the practice for advice on recorded message.

 

Friday 27th Dec

Monday 30th Dec

Tuesday 31st Dec

Please phone the practice at 9am to obtain help and advice. Severe emergencies will be offered an emergency appointment.

 

 

Facial Aesthetics 

We now provide a full range of anti-wrinkle, dermal filler and lip augmentation services.

During your individual consultation, we will advise you of the best products and procedures to achieve your aesthetic goals from a subtle enhancement to soften the effects of ageing or a more dramatic change. Clinics are available with Dr Sam Hill.

Please contact reception for further information on 01723 365393.

We now offer Invisalign 

Invisalign can help you get the smile you’ve always wanted. Invisalign is a clear almost invisible alternative to braces.

The custom made aligners are removable, so you can eat and drink what you want while in treatment, plus brushing and flossing is no problem.

The aligners are comfortable because they have no metal to cause mouth abrasions during treatment.

Invisalign also allows you to view your own virtual treatment plan when you start, so you can see how your straight teeth will look when your treatment is complete. Please contact reception for further information on 01723 365393.

Easter Opening 

The practice will be closed on Good Friday 19th April  and on Easter Monday 22nd April. If you have a dental emergency please phone the practice on 01723 365393 for further information. We would like to wish everyone a Happy Easter.

Associate Dentist

We will shortly be welcoming Sam Hill our new associate dentist to the team. Sam will be offering NHS dental treatment and also private treatments including invisalign treatment which is a virtually invisible way to straighten your teeth. Contact the practice for further details

 

Surgery Upgrade

We have just finished upgrading our upstairs surgery. You might notice and feel some differences next time you visit us. We now have a very comfortable new chair which is equipped with all the latest technology.